Waiter at Genesis Group

Description

• We are looking for a friendly and efficient Waiter to provide excellent customer service in our restaurant/eatery.
• The ideal candidate will be responsible for greeting guests, taking orders, serving food and drinks, and ensuring a pleasant dining experience in a fast‑paced environment.

Key Responsibilities

• Greet guests warmly and escort them to their tables.
• Present menus, explain dishes and specials, and make suitable recommendations.
• Take accurate food and drink orders and communicate them clearly to the kitchen/bar.
• Serve meals and beverages promptly and professionally, checking that presentation is correct.
• Check guest satisfaction during and after meals and respond to complaints or special requests politely.
• Clear and reset tables quickly, keeping the dining area clean and tidy.
• Prepare checks, collect payments (cash or POS), and give correct change.
• Assist with basic opening and closing duties as directed by the supervisor.

Requirements

• Previous experience as a waiter, server, or in a similar customer‑service role is an advantage.
• Good communication skills in English and local language(s).
• Ability to work on your feet for long hours in a busy setting.
• Honest, respectful, and able to handle guests professionally, including difficult situations.
• Basic understanding of hygiene and food‑service standards.