Voice Specialist at BroadBased Communications

Responsibilities

• Manage the maintenance and operation of voice and data communications equipment for the District, including VoIP, PBX and Key systems, data multiplexers, terminals and printers.
• Specify voice and data facilities for locations within the district.
• Troubleshoot phone and voice-mail problems in the district.
• Perform backups of phone and voice-mail systems in the District.
• Remain current with the actions of the Public Service Commission to determine the district’s response to new tariff filings.
• Maintain a working relationship with vendors of common carriage services to determine which offerings may influence modification to the voice or data communications systems.
• Serve as a consultant regarding the purchase of voice or data communications equipment.
• Remain current with applicable building and fire codes.
• Design and implement modifications to existing networks, including renovations and new construction projects; serve as a construction supervisor for voice and data systems in renovations and new building construction.
• Remain current on new technology, including fibre, video and satellite communications to determine how new offerings may assist the District to accomplish its goals.
• Utilize statistics available to measure the performance of the various networks and the technicians’ job performances and productivity.
• Perform other duties as assigned.
• Maintain regular attendance.
• Coordinate the maintenance and operation of terminal and telephone equipment and associated networks within the District. 
• Coordinate the maintenance and operation of data and line systems within the District.
• Design and implement modifications to existing networks, including renovation and new construction projects.

Requirements

• Bachelor's Degree in Computer Science / Engineering or a related field
• Work experience – Interest in the technology industry is key.

Skills:

• Maintain current knowledge of technological advances in the field.
• Coordinate construction and new installation projects of voice or data Communication systems. 
• Read, interpret, apply and explain rules, regulations, policies and procedures.
• Establish and maintain cooperative and effective working relationships with others.
• Plan and organize work.
• Analyse situations accurately and adopt an effective course of action.