Visa Processing Officer at Sigma Consult

Location: Victoria Island, Lagos

Responsibilities

• Book reservations and issue tickets to clients.
• Plan route and compute ticket cost, using schedules, rate books, and computer.
• Make ticket booking, quote fare, and send to direct customers or agents.
• Prepare and forward daily sales report to the account department at every close.
• Arrange reservations and routing for passengers at request of ticket agent.
• Answer inquiries regarding information such as schedules, accommodations, procedure and polices.
• Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
• Prepare customer invoices and accept payment.
• Provide customers with travel suggestions and information sources.
• Determines whether space is available on travel dates requested by customer.
• Educate and enlighten customer on the new and existing products of the company

Requirements

• A minimum of Bachelor's Degree qualification.
• At least 3 years work experience.
• Knowledge of visa processing.
• Preferably female.
• Good spoken English.
• Proximity to the Island is an advantage.
• Good knowledge of all 3 Global Distribution Systems (GDS).