Visa Agent at FlyBoku

Job Overview

• The Visa agent will navigate the complex legal and administrative processes involved in securing a Visa for clients who wishes to travel, work or study abroad.
• He/she will assist client in applying for various types of visas, including student, travel, business, work and family visas.
• He will oversee all aspects of visa processing and ensure that all documents are received within the time limit set.

RESPONSIBILITIES

• Conduct interview and deal with all applicants face to face
• Oversee the completion of all relevant visa documents in a timely manner
• Preparing and checking all legal documents to ensure all information provided by the client is accurate and correct
• He/she will prepare all fee quotes and any information required by clients, colleagues or authorities
• Counsel and provide guidance to clients about the Visa application process, documenting requirement and timelines
• The Visa agent must be able to follow up and help the candidate to obtain visas, green cards
• Must maintain strong working relationship with all client and colleagues

REQUIREMENT/QUALIFICATIONS

• A bachelor degree in any field (experience in the travel industry is a must)
• 3-5years experience in Visa processing
• You must be fluent in English ( any additional language is a plus)
• Strong communication, persuasion and negotiation skills
• Ability to work under pressure and meet tight deadlines, whilst still being able to provide high customer service
• Proficiency in Microsoft office and other software related to Visa processing
• He/she must be attentive to details, motivated, energetic and able to work as part of team