Vice President, POS Channel at Moniepoint Inc.

About the Role

• The VP, POS Channels will own the end-to-end strategy and execution of Moniepoint’s POS distribution and merchant acquiring business.
• This role is responsible for scaling the POS network, improving transaction performance, enhancing customer experience, and driving profitability.
• The ideal candidate is a commercial and operational leader with deep experience in payments, merchant services, and agent-driven distribution models.

Key Responsibilities:
Strategy & Leadership:

• Define and execute Moniepoint’s POS channel strategy, covering merchant acquisition, deployment, servicing, and retention.
• Build and scale a high-performing team across sales, operations, logistics, and technical support.
• Develop frameworks for channel profitability, agent incentives, and network expansion.

Commercial Growth:

• Drive adoption and utilization of Moniepoint POS terminals across SMEs, agents, and merchants nationwide.
• Establish partnerships with retailers, FMCGs, distributors, and corporates to deepen POS penetration.
• Create innovative pricing, bundling, and value-added service models to increase revenue.

Operational Excellence:

• Oversee POS device procurement, inventory management, deployment, and maintenance at scale.
• Ensure network uptime, transaction success rates, and issue resolution meet world-class benchmarks.
• Implement fraud prevention, transaction monitoring, and chargeback controls.

Risk, Compliance & Regulatory Engagement:

• Ensure POS operations comply with CBN regulations, card schemes, and industry standards (PCI DSS, ISO 8583, etc.).
• Partner with Risk, Compliance, and Engineering to mitigate fraud and operational risks.
• Represent Moniepoint in industry forums and with regulatory stakeholders on POS-related issues.

Cross-functional Collaboration:

• Work with Product and Engineering to deliver POS feature enhancements and new payment capabilities.
• Partner with Finance to optimize channel unit economics.
• Provide customer insights and feedback to shape Moniepoint’s overall merchant services strategy.

Requirements

• Bachelor’s or Master’s Degree in Business, Finance, Engineering, or related field; MBA is an advantage.
• 10+ years’ experience in payments, merchant acquiring, or POS channel management, with at least 5+ years in senior leadership.
• Proven track record of scaling POS/merchant networks in Nigeria or other emerging markets.
• Strong understanding of payment infrastructure, acquiring/issuing, settlement, and reconciliation flows.
• Familiarity with CBN regulatory frameworks, card schemes, and switching networks.
• Exceptional leadership, stakeholder management, and execution skills.
• Analytical and data-driven, with a focus on unit economics, growth, and profitability.