Van Sales Representative at DexNova Consulting Limited

Job Summary:

• The Van Sales Representative is responsible for driving direct sales through efficient van distribution.
• They visit assigned routes tpromote, sell, and deliver products while maintaining excellent customer relationships and ensuring proper merchandising and stock management. 

Key Responsibilities:

Sales & Distribution

• Achieve daily, weekly, and monthly sales targets.
• Deliver and distribute products tcustomers in assigned routes. Identify and pursue new sales opportunities within the territory.

Customer Management

• Build and maintain strong relationships with existing and new customers.
• Address customer inquiries, concerns, and complaints promptly and professionally.

Merchandising

• Ensure proper product display and visibility in customer outlets.
• Replenish shelves and maintain agreed planograms.

Inventory Management

• Manage van stock levels accurately and conduct daily inventory reconciliations.
• Ensure the FIF(First In, First Out) method is applied tavoid product expiry issues.

Cash Handling & Reporting

• Collect payments and issue receipts for cash and credit transactions.
• Submit daily sales reports, including sales volume, customer feedback, and competitor activity.

Market Intelligence

• Monitor competitor activities and provide feedback on pricing, promotions, and new products.
• Provide suggestions tthe management team on potential improvements or new product launches.

Compliance & Safety

• Adhere tcompany policies, especially regarding safety, security, and vehicle management.
• Maintain the van in good working condition and ensure timely servicing. 

Qualifications & Requirements:

• Education: HD, diploma or HND (Bachelor’s degree is a plus).
• Experience: 3-5 years of sales experience, preferably in FMCG or related industries.

Skills:

• Strong communication and negotiation skills.
• Good numerical and reporting skills. Basic knowledge of merchandising and distribution.
• Valid driver’s license. 
• Key Performance Indicators (KPIs):
• Sales volume and revenue achievement.
• Customer satisfaction and retention rate.
• Accuracy of inventory and cash reconciliation.
• Route coverage and market expansion.