Travel & Visa Consultant at PGE Travels and Education Consulting

We are looking for a highly motivated and detail-oriented Travel & Visa Consultant to join our growing team. The ideal candidate will have solid experience in travel planning, visa advisory, and customer service, and be confident working in a fast-paced environment. If you're passionate about helping people explore the world or start a new life abroad, we’d love to hear from you.

Key Responsibilities

• Advise and assist clients with travel planning and booking of flights, accommodations, and travel insurance.
• Handle visa and relocation applications for destinations including the USA, Canada, UK, Schengen Zone, Asia, Africa, and others.
• Develop customised travel and study packages based on client needs and preferences.
• Provide expert guidance on visa requirements, documentation, and interview preparation.
• Liaise with embassies, visa application centres, airlines, and global partners to ensure smooth processing.
• Maintain accurate records of applications, transactions, and customer communications.
• Proactively follow up with clients and provide updates on application status.
• Upsell additional services such as travel insurance, airport pickup, accommodation arrangements, etc.
• Offer after-sales support and collect client feedback to improve service quality.

Qualifications & Skills

• Bachelor's Degree in Travel, Tourism, Hospitality, International Relations, or a related field (preferred).
• At least 1–3years experience in a travel agency or visa processing role.
• Strong knowledge of visa application procedures for major countries (e.g., USA, Canada, UK, Schengen).
• Familiarity with GDS booking systems (e.g., Amadeus, Sabre) and CRM tools is an advantage.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management skills.
• Ability to work independently and handle multiple applications simultaneously.
• A passion for travel and customer satisfaction.

Salary & Benefits

• Salary Range: ₦70,000 – ₦120,000/month
• Commission & Incentives based on performance
• Career growth and professional development opportunities
• Regular training on new visa policies and travel trends
• Access to discounted travel and relocation packages