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  • Posted: Jul 8, 2022
    Deadline: Jul 13, 2022
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  • Compugeen is a premier value-added service company and technology solutions provider in Africa, Europe and North America with presence in Nigeria, Kenya, South Africa, Dubai, United Kingdom, United State and Canada. We are a fast- paced global payment company that allows businesses to accept e-commerce, mobile,& point-of-sale payments and help them make payments seamlessly from their accounting system with robust bank reconciliation function. Also we paced to be the leading Cybersecurity Security & Consulting Firm for ERP Solutions in Africa, Europe, Middle East and North America. This enables us to develop innovative industry solutions, security solutions and other various business solutions to meet up with today's technological demand. Compugeen was founded in year 2012, with Headquarter in Dubai, UAE.
    Read more about this company

     

    Travel Consultant / Manager

    Ref No: 0701
    Location: Lekki, Lagos

    Roles and Responsibilities

    • The successful candidate will develop and be part of, which will be a vital component of the Company’s operations.
    • Identify, analyse and suggest existing / current technology infrastructure that supports the system, growth of the company and specific needs.
    • Proactively identify and implement solutions to consistently improve service level and performance.
    • Use web data to identify travel trends (e.g., solo travel, eco travel, local experience, etc.) and use personalized content for targeting
    • Identify, analyses and suggest existing / current technology infrastructure that supports the system, growth of the company and specific needs.
    • Proactively identify and implement solutions to consistently improve service level and performance.
    • Use web data to identify travel trends (e.g., solo travel, eco travel, local experience, etc.) and use personalized content for targeting
    • Ability to book and issue Airline tickets seamlessly
    • Ensure conversion of all ticketing requests received
    • Render excellent and unparalleled customer services to all clients
    • Engage in key or targeted customer relations duties such as celebration of special days, timely reminders on travel dates, etc.
    • Deal with customer inquiries and complaints with the aim to meet and exceed their expectations.
    • Integrate new customers monthly
    • Reduce turnaround time for ticketing and reservation to the barest minimum
    • Exude speed and excellence on the job
    • Provide weekly, monthly and quarterly sales report.

    Qualification / Experience

    • Candidates should possess a Bachelor's Degree in relevant fields
    • 4-6 years’ experience as a Travel Consultant
    • Certification by Amadeus & other GDS is a plus

    Job Requirements:

    • Ability to relate with internal and external stakeholders at various levels using diplomacy and tact.
    • Excellent Communication skills and attention to detail.
    • Exceptionally strong problem-solving analytical skills, with an ability to clearly define strategic issues and make tough decisions in the face of ambiguity and incomplete information.
    • Result oriented with regards to quality and productivity goal.

    Method of Application

    Interested and qualified candidates should send their Cover Letter, CV and copies of all Academic Certificates in one document addressed to "HR Department" via: hr@compugeen.com using the "REF:0701" OR "REF: 0602"  as the subject of the mail.

    Note

    • Applications received after the closing date and time will not be considered.
    • Unsuitable applications will not be acknowledged.

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