Maximize contact with key accounts, key contacts and other critical stakeholders at various client organizations and focus efforts to obtain new business and generations of new enquires for the FM Training business.
Contribute to the development and execution of business strategy to grow the turnover and profitability of the FM Training business
Create and sell FM Training services to prospective clients or participants
Develop strategies for sourcing external participants
Manage the Business Development process and pipeline for the business to ensure the business unit achieves revenue targets
Coordinate and participate in promotional activities and exhibitions, working with developers, advertisers, and professional bodies to market FM Training services.
Provide strategic direction for business promotion planning to ensure necessary administrative follow-up of all activities of the business unit.
Identify potential clients and send newsletters introducing bundle of FM Training services with an emphasis on value-based FM
Drive brand values and philosophy through FM training and development activities.
Set business goals and objectives according to the company's needs
Manage budgets and financial planning for the Training programmes and workshops
Work with stakeholders and ensure the training business is profitable
Design facility management training programmes and supporting services including identifying course content requirements, appropriate delivery mediums, and personnel to deliver training
Deliver such training programmes through instructor-led, online, blended, and documentation-driven delivery processes
Implement quality control and continual improvement processes to maintain training content and delivery mechanisms that represent Alpha Mead’s standards
Work collaboratively with business leads to ensure training programmes and processes are aligned and relevant to critical business priorities.
Build quarterly and yearly facility management training programme marketable to external participants
Facilitate FM Training Programmes
Develop course content materials for the facility management training
Manage the expenses of training sessions and prepare reports of concluded training sessions
Source for seasoned FM facilitators to facilitate programmes on Facility Management
B.Sc. degree in Estate Management, Business Administration, Engineering, or any other related field
Minimum of 6 years of experience as a Training Manager in a facility management company
Experience implementing and using Learning Management Systems (LMS)
Ability to organize, design, deliver and assess FM trainings
Practical knowledge of running training need-analysis and training programme of technical nature for a large organization
Proven track record in coordinating and managing the build-out and delivery of training systems
Strong competency in content, process, and metrics development
Ability to implement training services, process and manage the continuous improvement feedback loop
Experience in advising business leads on strategic solutions that ultimately drive superior performance.
Proven record of successfully delivering projects with people of disparate backgrounds and job functions
Relevant professional qualifications (e.g., CFM, IFMA) will be an advantage