Training Manager at United Nigeria Airlines

Job Summary

• The Training Manager is responsible for overseeing the design, development, and delivery of all training programs in United Nigeria Airlines. 
• This role ensures that all employees, from cabin crew to ground staff, receive the necessary training to meet regulatory requirements and maintain the highest standards of safety, service, and operational efficiency.
• The Training Manager will work closely with departmental heads, regulatory bodies, and external training providers to ensure that training programs are aligned with industry standards and the strategic goals of United Nigeria Airlines.

Duties/Responsiblities:

Training Strategy & Development

• Develop and implement a comprehensive training strategy that supports the airline’s objectives and complies with regulatory requirements
• Identify training needs across various departments and design appropriate training programs to address these needs
• Ensure training materials are up-to-date and reflect the latest industry standards, regulations, and best practices

 Training Delivery:

• Oversee the delivery of training programs, including onboarding, recurrent training, and specialized training for specific roles (e.g., pilots, cabin crew, ground staff).
• Coordinate with external training providers and consultants to deliver specialized training programs when necessary.
• Ensure that training is delivered in a manner that engages participants and maximizes learning outcomes.

Compliance & Quality Assurance:

• Ensure all training programs comply with Nigerian Civil Aviation Authority (NCAA) regulations and international aviation standards.
• Regularly assess and audit training programs to ensure they meet quality and compliance standards
• Maintain accurate records of all training activities, including certifications and assessments

 Team Management

• Lead, manage, and develop a team of training professionals, ensuring they have the skills and knowledge required to deliver high-quality training
• Provide coaching, mentoring, and professional development opportunities for training staff

Stakeholder Collaboration

• Work closely with department heads, including flight operations, maintenance, and customer service, to identify training needs and priorities
• Liaise with NCAA and other regulatory bodies to ensure compliance with all training-related requirements.
• Collaborate with HR on talent development initiatives and succession planning

 Budget & Resource Management:

• Manage the training department’s budget, ensuring resources are allocated effectively to meet training needs
• Source and manage training resources, including facilities, equipment, and materials

Reporting & Analysis:

• Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics
• Prepare regular reports on training activities, outcomes, and compliance to senior management.
• Use data-driven insights to continuously improve training programs and outcomes

Required Skills/Abilities::

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills
• Ability to design and deliver engaging training programs.
• Strong organizational and project management skills
• Proficient in using Learning Management Systems (LMS) and other training software

Experience & Qualification

• Education: Bachelor’s degree in Human Resources, Education, Business Administration, or a related field. A Master’s degree or professional certification in Training and Development is an advantage.
• Experience: Minimum of 5-7 years of experience in a training management role, preferably within the aviation or airline industry.
• Knowledge: In-depth knowledge of NCAA regulations, international aviation standards, and industry best practices related to training