Training Coordinator at Fosad Consulting

Main Duties

• Develop, revise and implement custom and standard training packages including presentations, role plays, handouts, manuals, exercises, and other resource materials
• Develop new business relationships, generate and negotiate new income for Fosad to an agreed annual target.
• Presenting Fosad to potential clients through direct communication in face to face meetings, telephone calls and emails
• Responsible for your own lead generation and appointment setting
• Actively and successfully manage sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close; handover to the account management team (with assistance from Group manager)
• Possess drive, motivation and acute attention to detail in ensuring all sales opportunities to Fosad are captured and explored
• You will have individual responsibility for account management and new business, and are expected to self manage; however support is available by the Managing Director and Group Managers for complex large pitches and strategies
• Managing and maintaining a pipeline and ensuring all sales administration is current using Microsoft Outlook/Diary
• Create and be accountable for all training proposals, contracts and any further documentation, following Fosad Procedure (Use of MS Suite and other processors)
• A thorough understanding of clients marketing objectives including their Return On Investment (ROI) objectives
• Responding to tenders and requests for information in a timely manner (with assistance from Group manager)
• You will effectively interact with other departments including the account management and technical team when handing over campaigns ensuring you fully and correctly brief in all aspects of the sale
• Keeping abreast of issues affecting client companies and business support services industry and collecting competitor intelligence
• Ensuring Fosad remains proactive and responsive to prospective clients as regards training
• Organise, schedule and supervise all facilitators, coaches, and demonstrators.
• Schedule trainings and secure training sites
• Supervise registration lists, confirmation letters to trainees and trainers
• Develop/revise and keep current all training manuals and materials
• Manage and solve all problems and concerns as they arise with trainees, trainers, site staff or contracting agency staff
• Support, debrief and offer feedback to presenters, coaches, role-players and trainees as needed
• Coordinate training for Fosad internal staff.
• Sale of training room for private meetings/conferences/training
• Sale of library facilities.
• Manage the training budget.

Expectations

• You will be expected to spend 60 - 80% of your time out of the office in meetings. Travel maybe a major factor and is predicted to be predominantly within Nigeria.
• As a representative of Fosad at industry events and tradeshows, your professional manner and polished appearance will aid your intention of gaining new business leads and contacts.
• Make weekly presentations on set targets and review of previous and planned activities. This will follow the weekly status meetings (with Group Manager and MD). A mid week review will take place on Thursdays (between 1 and 4 with Group Lead). Mondays will be reserved for e and telemarketing.
• You will be expected to show proof of customer satisfaction and repeat business through training evaluation and feedback.
• Dress in business attires (business casuals on ONLY Fridays).

Skills, Knowledge and Experience Required

• Candidates should possess a Bachelor's Degree / HND / Master's Degree
• A minimum of 1 year work experience.
• Proven success in your sales ability and demonstrable full knowledge of sales process
• Confident negotiator and ability to ‘close the deal’
• Strong client management skills and ability to keep promises
• Capable of hands on problem-solving, with ability to generate ideas and solutions
• Positive and determined approach to researching and analysing new business opportunities
• Ability to use own initiative and pay close attention to detail
• Ability to cope with competing demands and to prioritise tasks
• Strong communication skills in all forms including written, oral, email, telephone, and presentation
• Excellent organisational and time management skills
• A positive attitude to dealing with people
• Capable of working independently, and having responsibility as an individual
• Nigerian driving license
• Sound understanding of Nigerian marketing sector would be a distinct advantage.

Functional Competencies Required:

• Confidence to present a tailored presentation to potential client team by effectively using a range of presentation skills i.e. body language, voice tone etc.
• Ability to deliver a tailored sales process to achieve targets /KPI’s by generating leads, asking probing questions, using most appropriate features & benefits based on clients needs and matching with a tailored solution
• Ability to identify new business opportunities using relevant research tools / sector specific targeting and cold calling
• A detailed knowledge of Fosad service offerings, i.e. Explain value of search and benefits in relation to other on line marketing
• Ability to identify issues and recommend solutions
• Ability to manage and maintain accurate and accessible tailored documentation i.e. Presentations / proposals to meet clients needs
• Ability to co-ordinate the pitch process (client value up to ?) by effectively providing the relevant teams with a summary of clients technical and marketing needs in order to obtain relevant assessment strategy recommendations.