Trainer - Office 365 at eRecruiter Nigeria

Job Description

Our client is a multinational professional Tech-Training company.

Profile:

• Design, develop and deliver highly effective Microsoft 365 end-user training.
• Create and maintain an approved 365 training presentation, handouts, and any other required training materials.
• Assist with the uploading of training videos into an LMS (Learning Management System).
• Deliver lecture-style with some occasional one-on-one Executive training.
• Experience creating and delivering IT end-user training curriculum
• Highly proficient with MS 365 and Office 2016, including Outlook, Word, PowerPoint and Excel
• Demonstrated strong communications and interpersonal skills
• Experience with web-based Learning Management Systems
• Ability to create web-based surveys to evaluate effectiveness of training and utilize relevant data to support recommendations for curriculum modifications
• Familiarity with latest Microsoft 365 product functionality and any updates released.
• Instructors/Trainers need to have strong experience in delivering training in cloud technologies with a minimum of 300 hours.
• Customer service and pre-sales skills because their primary responsibility is to ensure their clients' needs are met.
• They also need analytical skills because they have to review a lot of information that they use to make their recommendations. Problem-solving skills are important because their client may have unique needs and require customized learning needs.
• Trainers must have strong communication and facilitating skills so that they can effectively deliver the training. Consultancy experience in the specific technical field.

Additional Desirable Skills:

• Project management experience
• One or more PMP/CAMP/ITIL/SIXSIGMA/SCRUM certification is desirable
• Prove Digital Transformation project experience or/and Knowledge 

Qualifications:

• Bachelor’s degree preferred.
• Willingness and ability to travel for training and conferences.
• Must be energetic, out-of-the-box thinking, focused, competitive and driven.
• Demonstrated ability to work independently and as a team player.
• Passion for providing excellent client service to all customers.
• Ability to thrive in a high-energy sales team environment.
• Demonstrated strong written and oral communication skills, including strong team-building skills.
• Multi-tasking in a sometimes-stressful environment
• Organized, but flexible
• Follow through on tasks and service requests over time without reminders
• An inquisitive mind when it comes to technology and emerging trends
• Quality-oriented with attention to detail
• Recognize when you need help!