Tracking Officer at Rainoil Limited

Duties and Responsibilities:

• Oversees the customer interface and response process and ensures that orders are delivered to the highest service standards
• Maintains appropriate records and reports on all Logistics planning activities to the Head Logistics, Operations
• Acquires and validates all relevant licenses and ensures that they are promptly renewed and updated
• Develops and tracks action plans for on-time performance including back-up arrangements
• Maintains appropriate records and reports on all Logistics planning activities to the Head, Logistics, Operations.
• Monitors operational performance against agreed financial and operational targets
• Communicates with customers, drivers, and company associates on a regular basis to ensure uninterrupted product supply
• Monitors the acquisition and ongoing validity of all relevant licenses and ensures that they are promptly renewed and updated
• Oversees the customer interface and response process and ensures that orders are delivered to the highest service standards
• Maintains appropriate records and reports on all Logistics planning activities to the Head Logistics, Operations
• Acquires and validates all relevant licenses and ensures that they are promptly renewed and updated
• Develops and tracks action plans for on-time performance including back-up arrangements.
• Plans routes and load schedules for multi-drop deliveries.
• Addresses all concerns and issues delegated from the manager while the load is en route
• Optimizes deliveries by planning efficient and cost-effective routes.
• Ensures sites have the proper number of trucks that meet the needs of the business.
• Creates backup plans for operations in the event of a breakdown or mechanical failure
• Prepares reports based on trends to enable the team to have accurate forecasts
• Implements the acquisition and renewal of relevant insurance and security covers (e.g. tracking devices)
• Provides technical and operational support to the field office, as well as advice on the application of logistics management best practices, systems, and procedures
• Assesses existing logistics operations systems and advises on corrective measures to be undertaken.

Experience: 

• 2-5 years’ experience as a Tracking officer in logistics or fleet company.
• Qualification: B.Sc/HND in Social Science or related courses.

Salary: Very attractive salary plus HMO coverage, Pension, 13th Month, Profit Sharing & other free social access.