Top Accounts Manager at Glovo

YOUR MISSION

• You will be responsible for leading the charge in shaping the future of Q-Commerce in Nigeria. As our Top Account Manager, you'll drive strategic partner growth, steer high-impact partnerships, and lead one of the most critical commercial teams at Glovo - Account Managers - from great to excellent.

THE JOURNEY

• Lead a high-performing team of 8+ Account Managers and Senior AMs, coaching them to deliver measurable impact through strategic partner performance, operational excellence, and revenue growth.
• Shape and execute our long-term partner commercial strategy: growth plans, promotional strategies, advertising strategies, and data-led partner segmentation.
• Own and drive the P&L of Glovo’s top partners and champion strategic partner relationships, from negotiation to retention, to ensure we are the platform of choice for Nigeria’s biggest and most influential restaurants.
• Monitor and improve key business KPIs: GMV growth, partners ads investment & ROAS, and coverage/expansion, constantly driving team’s commercial excellence.
• Set the gold standard for Account Management practices at Glovo Nigeria and beyond.

What You Will Bring To The Ride

• You have a solid experience in fast-paced environments (startup, investment banking, top consulting firms or top tech companies)
• Relevant experience leading cross functional or commercial teams of 5+ people
• A data-driven mentality, taking decisions based on data and using good business judgment when necessary
• A growth obsession, you know how to create value, drive ROI, and scale operations sustainably
• The ability to influence at all levels, from internal stakeholders to C-level partners
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit.
• A reputation as a people-first leader: you inspire, coach, and stretch your team to grow.
• You find smart solutions to complex and multi-disciplinary challenges with a great critical-thinking
• You have an ambition that makes some people think you're crazy because you are ahead of the edge while inspiring the vast majority