Ticketing Specialist at Portrec Resourcing

Key Responsibilities:

• Handle flight bookings, reservations, and ticket reissuance using Amadeus and Galileo.
• Ensure precision in fare calculations, rebookings, and ticket issuance.
• Provide prompt and friendly customer support for travel-related queries.
• Resolve ticketing issues, process cancellations, and coordinate refunds.
• Stay informed on airline regulations, fare rules, and industry developments.

Requirements:

• Proven experience with Amadeus and Galileo platforms is essential.
• Excellent communication and customer service skills.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Office Suite and attention to detail.
• Ability to work independently and manage multiple requests simultaneously.