Ticketing Associate at Birdview Group

Job Summary

• We are currently seeking a highly skilled and detail-oriented Sabre Certified Ticketing Associate to join our dynamic team.
• If you have a passion for travel, exceptional customer service skills, and expertise in Sabre GDS, we want to hear from you!

Responsibilities

• Utilize Sabre GDS system to efficiently process ticketing and reservations for domestic and international flights
• Handle customer inquiries regarding fares, flight schedules, seat availability, and other travel-related queries
• Ensure accurate issuance, modification, and cancellation of tickets while adhering to industry regulations and company policies
• Collaborate with airline partners and travel agencies to resolve ticketing issues and provide excellent service to clients
• Stay updated with industry trends, fare rules, and airline policies to provide accurate and up-to-date information to customers
• Maintain comprehensive knowledge of various travel products and services to make appropriate recommendations based on customer preferences and needs
• Provide exceptional customer service, ensuring a positive travel experience for clients throughout the ticketing process

Requirements

• Candidates should possess a Bachelor's degree with a minimum of 5 years experience.
• Sabre certification is mandatory
• Previous experience as a Ticketing Associate or in a similar role within the travel industry
• Proficient in using Sabre GDS system for ticketing, reservations, and fare calculations
• Strong attention to detail and accuracy in ticketing and data entry
• Excellent communication skills with the ability to interact professionally with customers, airlines, and travel partners
• In-depth knowledge of airline fare rules, ticketing regulations, and industry best practices
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment
• Strong problem-solving skills and ability to handle customer inquiries and issues effectively
• Flexibility to work in shifts, including weekends and holidays as required

Benefits

• N150,000 - N250,000 Monthly.
• We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.