Territory Security Supervisor at Halogen Group

The Territory Security Supervisor coordinates the delivery of guarding security services in the assigned location; supervises compliance officers and operatives for seamless operations and to uphold service standards; provides periodic report and updates on operations in assigned locations; and engages clients to ensure satisfaction and retention.

Guarding Operations & Service Delivery

• Coordinate the delivery of seamless, high quality, guarding operations and security services in assigned location, positioning Halogen as a top choice for physical security solutions
• Develop periodic and ad hoc operations reports as required; collate, analyze and action reports received from compliance officers and operatives
• Collaborate with the Fusion Centre to drive conformance with the use of guard tour and other security devices used by operatives such as walkie talkie, Telephone etc
• Adhere and ensure compliance with standard operating procedures; service standards; related protocols, policies and processes; ISO requirements etc. to minimize security and operational risks and enable high quality service delivery
• Conduct periodic review of operations supervisory framework to ensure effectiveness; recommend adjustments for improvement where applicable
• Develop clients post orders or standard operating procedures to guide the daily operations by the operatives at their various locations
• Coordinate and oversees all activations and operatives’ deployment in line with the policy for business expansion and revenue generation.