Terminal Operations Manager at Midas Henok

Duties & Responsibilities

• Align resource management (manpower and asset) strategy with business strategy across different business activities.
• Anticipate emerging transport operations parameters to determine future resource requirements.
• Communicate the importance of achieving transportation operation timeframe outcomes with efficient use of resources.
• Communicate key messages resulting from transport operation issues to key stakeholders.
• Formulate vehicle fleet management strategy across different plans.
• Identify strategic priorities of each specific transport link in the development of plans.
• Manage overall transportation operations and customer satisfaction and loyalty
• Review better ways to approach problems through reorganizing the problem information.
• Review incident or crisis management plans to mitigate gaps.

Requirements

• HND / BA / BSc qualification.
• Minimum 5 years in transport & logistics space as Operations Supervisor/Coordinator/Manager.
• Good communication skills (writing & speaking)
• Able to deliver positive results under pressure and manage difficult situations.
• Customer-centric skills.
• Proactive and team player.
• Computer literacy.