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  • Posted: Jan 21, 2021
    Deadline: Feb 20, 2021
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    Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
    Read more about this company


    Terminal Operations Manager

    Vacancy exits in Lagos.

    Job Requirements:

    • University Degree/ HND [minimum of 2.2/ Credit] from an accredited tertiary Institution.
    • 5 Years (Maximum) Customer Service/ Sales/ Relevant operations experience.

    Job Description:

    • Ensure day to day terminal operations run smoothly
    • Ensure scheduled service timelines are strictly adhered to, minimize disruption and resolve any unscheduled delays.
    • Coordinate the activities of the terminal operations staff to ensure available buses are assigned to routes, positioned and moved efficiently and effectively
    • Disseminate information as communicated by the management
    • Communicate shortage or surplus of buses at coverage terminal to the ICU department
    • Ensure all buses blown to the terminal are effectively tracked in transit
    • Resolve minor grievances or disputes that do not require escalation
    • Conduct weekly price survey and forward reports to Snr Management.
    • Ensure the maintenance of all assets with the terminal.
    • Ensure the terminal meets its performance and safety targets
    • Ensure the timely use of Mobility for all operational processes.
    • Ensure all Experience Officers remit accurate sales to the accountant.
    • Proactively attend to Guest’s questions and queries while ensuring excellent service.
    • Identify opportunities to improve the interface and service to our customers and relay the potential(s) to Snr Management.
    • Ensure all employees within the terminal comply strictly with the policies and procedures of the organization. E.g. resumption time, dress code, Service etc
    • Promote our other products and services to encourage greater use of online booking platforms (Website and App).
    • Liaise and negotiate with different stakeholders including local authorities, regulatory bodies, highways authorities and host community Reps.
    • Develop and implement terminal staff shift schedule
    • Perform other duties as required or as assigned.

    Method of Application

    This job has expired. Application is no longer allowed

  • Send your application

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