Tenant Services Coordinator I at Scruples Resources

About the job

MAIN FUNCTIONS

• Manages tenant services and executes day to day operations ensuring that services are in compliance with company corporate expectations, loss prevention system, and applicable laws/regulations.
• Scope of tenant services may include mail/courier services, janitorial services, client work ticket management, office equipment services, reprographics, catering, vending, kitchen equipment services, conference/training rooms, recycling/sustainability programs.
• Daily interface/communication with all levels of business unit personnel to ensure service satisfaction, determine requirements and mobilize internal/external resources accordingly.
• Implement continuous improvement ideas to enhance service offering and cost effectiveness. May manage operations staff which could include: janitors, cafeteria workers etc.
• Position will receive support and direction.

SKILLS AND QUALIFICATIONS

• Effective interpersonal skills and customer service.
• Problem solving abilities.
• Developed knowledge of real estate and or facility management disciplines.