Telesales Representative at Tempkers Limited

Position Overview

• As a Telesales Representative will play a key role in generating leads, engaging with potential customers, and closing sales over the phone for our client.
• Your ability to build rapport, communicate effectively, and meet sales targets will be crucial in driving the success of our client's sales efforts.

Responsibilities

• Reach out to potential customers via telephone to introduce our products/services and generate interest.
• Conduct outbound calls to prospects, engaging in persuasive conversations to highlight the benefits of our offerings.
• Listen attentively to customer needs, answer inquiries, and provide information about our products/services.
• Utilize a customer-centric approach to identify and address customer objections and concerns.
• Nurture and maintain relationships with leads to move them through the sales funnel.
• Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
• Collaborate with the sales team to identify opportunities, share feedback, and optimize sales strategies.
• Achieve and exceed individual and team sales targets and quotas.
• Stay updated on product knowledge, industry trends, and competitor offerings.
• Participate in sales training and skill development programs to enhance your effectiveness.
• Provide feedback to management on customer responses and market trends.

Requirements

• Bachelor's Degree (BSc./BA) in any field is required.
• A minimum of 2 years of experience in telesales or a similar sales role post-NYSC.
• Strong verbal communication and persuasion skills.
• Proficiency in using CRM software and Microsoft Office suite.
• Ability to effectively manage time and prioritize tasks.
• Results-oriented mindset with a proven track record of meeting and exceeding sales targets.
• Positive attitude, self-motivation, and a proactive approach to challenges.
• Adaptability to dynamic sales environments and evolving customer needs.
• Previous experience in outbound calling or telemarketing is a plus.