Telesales Executive at Koolboks

Job Summary

• We are seeking a dynamic and results-driven Telesales Representative to join our sales team at Koolboks.
• The ideal candidate will be responsible for generating leads, closing sales, and maintaining strong customer relationships through outbound and inbound calls.
• You will play a key role in driving revenue growth and expanding our customer base.

Key Responsibilities

• Make outbound calls to potential and existing customers to promote Koolboks products.
• Respond to inbound inquiries and convert leads into sales.
• Educate customers on product features, benefits, and pricing.
• Maintain a database of customer information and update records in the CRM system.
• Follow up on leads and ensure timely responses to customer queries.
• Meet and exceed monthly and quarterly sales targets.
• Handle objections, negotiate, and close deals effectively.
• Collaborate with the sales and marketing team to optimize lead conversion strategies.
• Provide excellent customer service and build long-term relationships with clients.
• Stay updated on industry trends and competitors' products.

Qualifications & Requirements

• Proven experience as a telesales representative, customer service representative, or similar role.
• Excellent communication and negotiation skills.
• Ability to persuade and influence potential customers.
• Strong problem-solving skills and attention to detail.
• Self-motivated and goal-oriented with a strong work ethic.
• Ability to work under pressure and meet sales targets.