Telesales Executive at The Concept Group

Job Summary

• The Telesales Executive is solely responsible for outbound calls to clients either assigned or personally acquired aiming at surpassing given sales target and to ensure proper documentation of all calls and sales delivery.

Major Responsibilities

• Promote and sell company Asset Creation (Loans/Lease) products to both individuals and corporates via telephones; cold calls.
• Follow-up on potential sales leads for the organization.
• Follow up with existing clients and sustain long-term business relationships.
• Understand customer needs and offer solutions and support.
• Answer customers’ enquiries and provide correct answers; creating positive customer experience.
• Meet and exceed sales goals.

Qualifications / Requirements

• Relevant Bachelor’s Degree or it's equivalent.
• Minimum of one-year relevant telesales experience.
• General awareness of services offered by the non-banking financial industry.
• Impressive sales capability.
• Exceptional verbal and written communication skills.
• Exceptional customer care focus.
• Proficiency in Microsoft Office Suite.
• Goal-orientation and self-starter.
• Ability to multitask and manage time efficiently.
• Analytical and Strategic thinking.