Telemarketers at Bellforte Consulting

Our Client, A Property Development Company is interested in recruiting Telemarketers

JOB BRIEF

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

RESPONSIBILITIES

• Reach out to customer leads through cold calling.
• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Contact businesses or private individuals by telephone in order to solicit sales for goods.
• Explain products and prices, and answer questions from customers.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Record names, addresses, purchases, and reactions of prospects contacted.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
• Maintain records of contacts, accounts, and orders.

Qualifications / Requirements

• Bachelor degree or master degree in marketing, business administration and any other related discipline
• Minimum of two years’ experience.
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection

Candidate residing around Egbeda, Abule Egba, Ikeja, Iyanna Ipaja and Oshodi are strongly advice to apply.