Telemarketer at Pruvia Integrated Limited

Job Summary

• We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. 
• You will be responsible for influencing existing or potential customers to buy products or services.

Responsibilities

• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information.

Requirements and Skills

• High School Diploma; B.Sc / BA is a plus
• Proven experience as a telemarketer or similar sales / customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented.
• Patient and able to handle customer rejection.

What we Offer

• Competitive salary and commission structure.
• Opportunities for career growth and development.
• Training and support to enhance your skills.