Telecom Sales Executive at IpNX Nigeria Limited

Description 

• The Direct sales executive (DSE) is responsible for driving sales increase of all ipNX retail products (FOS) within the territory he works in.
• She/he must recruit new subscribers through personal engagement and follow up.
• The DSE must be able to develop relationships with Estate managers, facility managers and any key stakeholder. DSE’s must be able to win back churned customers and re-build broken relationships.
• The DSE must recruit 30 subscribers or more every month.
• Must be able to negotiate terms of an agreement to a satisfactory level and close sales with minimal supervision.
• Manage, maintain, and grow a pipeline of qualified prospects, almost completed deals. • The DSE must maintain and grow a prospect list. This pipeline report must be submitted on a daily basis – 10 unique prospects every day.
• Carry out route mapping to identify potential and existing customers within the given territory.
• Cold call potential customers to establish initial contact.
• Act effectively as brand ambassador and the first point of contact for potential customers.
• Submit weekly reports, with all sales reports submitted every week.
• Work in collaboration with the team, developing good working relationships.
• Develop good relationships with ipNX customers.
• Maintain a good working relationship with Team Lead and other DSE’s.
• Be polite at all times to customers and report any customer feedback during weekly meetings.
• Must be willing to work at least 3 weekends every month.
• Ensure compliance with ipNX values, policies, and standards, and ensure compliance with all local statutory requirements.
• Must be present at all sales trainings and weekly meetings.
• Must abide by the ipNX policies and standards when on ipNX premises and in dealing with customers.

Demonstrate (Key Competencies)
Educational Qualifications & Functional Skills:

• HND in Engineering / Computer Science / Marketing / Sales / related disciplines.
• Understanding of communications Network, experience in a B2B, B2C sales environment; field sales, consistent track record of success in achieving product effectiveness and customer experience targets.
• Demonstrate a high level of analytical thinking, gather and analyze information, and provide viable insight about market trends and customer behavior.
• Demonstrate a high level of organization and quality with multitasks, efficiency & priority setting.
• Good Microsoft Office suite competence.
• Exemplary communication skills – both face-to-face and over the telephone. Ability to communicate effectively at all levels of an organization and favorably project ipNX products & services.
• At least 2 years’ experience within the telecoms sector
• Knowledge of retail market, competitor behavior and strategy, including related product dynamics and product management.
• Must demonstrate interpersonal capabilities and leadership.