Tele-Sales Officer at Pragmatic Technologies

Responsibilities

• Attending to all calls on customer’s request, enquiries and complaints on company official hot lines.
• Reach out to existing and potential customers to present our product and service offering
• Learn details about our product and service offerings
• Address any questions or issues customers may have
• Communicate with customers to understand their requirements and need
• Offer solutions based on clients’ needs and capabilities
• Track and document calls and sales
• Update client records
• Prepare and present achievements and KIPs
• Direct prospects and leads to the sales team
• Keep an updated customer database
• Always strive towards meeting sales quota

Requirements

• Candidates should possess a Bachelor' Degree / HND / OND qualification with a minimum of 1 year experience.
• Good time-management skills
• Great interpersonal, communication, and presentation.
• Good negotiation skills
• Hand on experience with sales tools such as CRM software
• Ability and willingness to learn about products and services specifications and benefits
• Patient and friendly personality
• Team player
• Result orientation
• Creativity/ innovativeness.

Remuneration
N50,000 - N60,000 Monthly.