Technology Product & Project Manager at Pillarcraft Accounting Company Ltd

About the Role

• The Technology Product & Project Manager will play a mission-critical role — leading product development for Usawa, driving implementation of e-invoicing projects with businesses and government entities, and managing other technology initiatives across the organization.
• This role is perfect for someone who thinks in systems, communicates clearly, and executes with intensity.

Key Responsibilities

Product Management (Usawa Suite)

• Translate user needs into product requirements, features, and sprints
• Work closely with engineers to deliver product releases on time
• Manage product backlog, QA testing, user feedback, and documentation
• Track adoption, usage, and customer success metrics

Project Management

• Lead cloud solution implementation projects from kickoff to go-live
• Develop project plans, timelines, and risk logs
• Manage cross-functional teams and external partners
• Ensure quality delivery and client satisfaction

Stakeholder Management

• Work with SMEs, tax authorities, and enterprise clients on integrations
• Handle communication and reporting between business and technical teams
• Conduct demos, onboarding sessions, and training where needed

Commercial & Growth Support

• Support proposal drafting and pricing for tech projects
• Identify monetizable product opportunities and market trends

Requirements

What You Bring

Experience & Skills    Requirement Level

• 3–5+ years in tech product or PM roles    Required
• Strong understanding of SaaS, APIs, and cloud architectures    Required
• Excellent communication & documentation skills    Required
• Familiarity with agile product workflows (Jira, Trello, ClickUp etc.)    Required
• Ability to manage multiple stakeholders with clarity    Required
• Experience in accounting, fintech, or compliance platforms    Advantage
• Understanding of e-invoicing / GovTech integrations    Strong advantage