Technical Support Engineer at Electric City Energy Limited

Job Summary

• The technical support engineer will perform site-specific engineering analysis or evaluation of energy efficiency and solar projects involving residential, commercial, or industrial customers, applying knowledge of structural energy requirements, local climates, solar technology. 
• S/he will also resolve on-site customer complaints to ensure smooth running of solar systems.

Core Responsibilities

• Assess and resolve technical issues during both design, implementation and post-implementation phases to ensure timely and effective project delivery and maintenance.
• Conduct site audits to gather structural, electrical, and environmental data necessary for system design and feasibility assessments.
• Assist in designing solar energy systems, including photovoltaic (PV) and solar thermal systems, ensuring compliance with industry standards and performance requirements.
• Support installation teams by providing on-site technical guidance during the installation, testing, and commissioning phases of solar energy projects.
• Create detailed electrical diagrams and design layouts using CAD software to support accurate system implementation and regulatory approval.
• Collect and analyze project site data to inform system design, identify potential challenges, and optimize system performance.
• Prepare comprehensive work plans and technical designs, including documentation required for permitting, procurement, and installation.

Requirement

• Bachelor's Degree in Engineering (Electrical, Mechanical, or related field).
• 2+ years’ experience in solar energy installations and maintenance.
• Proficient knowledge of solar energy systems and thermodynamics.
• Familiarity with CAD software and design tools.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.
• Ability to learn and adapt quickly.