Technical Sales Personnel at Tusen Consulting

Purpose:

• Provision of technical expertise to support sales activities, provision of solutions-based customer engagement, and provision of pre- and post sales technical support to drive revenue growth and customer satisfaction.

Key Responsibilities

KRA 1: Sales & Customer Engagement

• Identify and develop new business opportunities in target markets.
• Present technical solutions to clients to meet their needs.
• Maintain strong relationships with existing and potential clients.
• Achieve or exceed individual and team sales targets.
• Provide technical demonstrations and presentations to clients.

KRA 2: Technical Support & Solution Design

• Collaborate with engineering teams to propose customised solutions.
• Analyse client requirements and recommend appropriate products or services.
• Prepare technical documentation for proposals and quotations.
• Resolve technical queries from clients promptly.
• Support product testing or trials as needed.

KRA 3: Market Analysis & Reporting

• Conduct market research to identify trends and opportunities.
• Provide feedback on competitor products and customer requirements.
• Maintain accurate sales and technical reports for management.
• Monitor sales performance and recommend improvements.
• Support marketing initiatives with technical input and product knowledge.

Specification

• B.Eng./B.Sc./HND in Engineering, Science, or a related discipline.MBA/M.Sc. is an added advantage.
• Professional membership in relevant engineering or sales bodies is advantageous.
• 3–7 years of experience in technical sales.