Technical Sales Officer at Kloverharris Limited

Job Location: Aba.

Responsibilities

• Coordinates activities of the service Centre in areas of repairs and complaints from customers.
• Monitors after-sales services.
• Ensure customer needs are met, complaints are resolved and service is quick and efficient.
• Provide consistent sales support to achieve the company’s goals and objectives.
• Manage and maintain established accounts. Direct tasks include managing field warranties, communication of pricing, developing market analysis with competitive pricing and programs. Customer support would also include attending open houses, trade shows, and training.
• Coordinating one or two-year Sales and Marketing plans to grow territory business.
• Provide annual and monthly sales forecasting.
• Manage and monitor annual expense budgets.
• Other duties as assigned.

Qualifications

• Must be a graduate of engineering (electronics) from a reputable university.
• Candidate for the above positions must have a valid driving licence
• With a minimum of 2-4 years sales experience in electronic/ Kitchen equipment.
• Must be computer literate
• Ability to work within a very diverse workplace and environment
• Must have strong strategic planning/account planning experience
• Proven skill in consumer insight mining
• High level of analytical and problem-solving skills.
• High level of initiative and assertiveness, Excellent team skills, Ability to work with a sense of urgency, effectively balancing multiple requests and tasks