Technical Sales Engineer at LS Scientific

Job Description

• Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support;
• Confer with customers and engineers to assess equipment needs and to determine system requirements;
• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions;
• Diagnose problems with installed equipment;
• Plan and modify product configurations to meet customer needs;
• Prepare and deliver technical presentations that explain products or services to customers and prospective customers;
• Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment;
• Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production;
• Secure and renew service orders and arrange execution;
• Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, and computer systems.