Technical Operator at Diageo

About the role

Nigeria is currently the world's third largest market for the Guinness Brand. Lagos and Benin Breweries, each produce c.1.5 to 1.6 million hectoliters of various Guinness products per annum for the local, national and export markets. GNPLC is striving towards world class standards and to be the Number 1 Alcoholic Drinks Company in Nigeria. The company is investing huge resources into growing production and sales volumes, continuous improvement of their operations, training and development of their staff (CAP) and capital for the latest technology.

The Packaging Technical Operators are responsible for operating, cleaning and maintaining their plant and equipment to meet the increasing volume and quality demands in a reliable and cost-efficient manner. They are also responsible for participating in all improvement initiatives and PIPs in their department and for their own training and development. They will report to the Shift Manager.

• To produce Guinness products at customer service levels, quality conformance and within budget.
• To apply technical, process, continuous improvement and individual/team development skills to optimise overall brewery improvement and plant performance.
• To adopt a safe and professional approach to all aspects of the role as an individual/team player.

Role Responsibilities:

• Liaise with other Brewing, Packaging, Production Services and Maintenance Technicians, Laboratory Technicians, Contractors and Shift Managers to ensure continuity of reliable, quality production.
• Support other team members and develop positive relationships with colleagues.
• Provide a comprehensive production service on plant and equipment to which they are primarily allocated: operating and cleaning, carrying out maintenance schedules, responding to breakdowns, assessing & monitoring plant performance on an ongoing basis and attending to all other process duties in a timely manner.
• Adhere to GNPLC policy and procedures for safety, health, environment and hygiene to ensure a safe and efficient operating environment.
• Utilise and apply safe systems of working and pro-actively seek opportunities to improve work environment.
• Deliver best possible plant operation by maximising plant availability and efficiency of operation through execution of Planned Preventative Maintenance schedules. Interface with SAP as appropriate.
• Optimise product quality, through continuous observation and attention to detail, delivering RFT on quality and control parameters. Respond to non-conformances in a timely manner to keep the process on track.
• Apply, record & share learning’s to prevent re-occurrence. Manage materials, components and spares required by their plant and equipment – includes draw down stock from locally provided “bins” and be accountable for whatever stock is drawn down.
• Technicians will demonstrate flexibility in terms of availability, attitude and work practices, and assist colleagues in breakdowns, maintenance and solving problems on their equipment. With support from Shift Managers, achieve production plans and key performance targets, and deliver agreed Customer Service levels.
• Actively pursue training and development on an individual and team basis and participate in competency-based training programs. Support other team member development and develop positive relationships with colleagues, including contractors.
• Share and apply new skills as acquired, participate in departmental initiatives and PIPs to meet/exceed improvement targets.
• Consider general opportunities to improve work areas. Compile and commentate whatever reports are required – either original reports or those generated automatically. This includes status sheets, check sheets, condition monitoring sheets, etc.

Skills and Experience Required

• OND/ Trade test (City and Guild) or any nationally recognised equivalent in any of mechanical/ electrical/ instrumentation field and ideally have an appropriate qualification in Brewing, Packaging, Engineering or Utilities in addition.
• Minimum of 2 years’ experience / competence in Operations, Maintenance, Process Control and Performance Measurement in a brewery or drinks or food manufacturing environment.
• Ideally have an appropriate qualification in Brewing, Packaging, Engineering or Utilities (as appropriate) and/or a nationally recognised technical qualification.
• Demonstrate detailed understanding of Permit to Work system and GNPLC SHE policies, statutory requirements and responsibilities.
• Demonstrate understanding of teamwork principles, continuous improvement, preventative maintenance and problem solving.
• Respond to change in a positive and flexible manner and sustain a positive outlook across a range of situations/challenges.
• Positive attitude to own development and looks for opportunities to help others learn and develop.