Technical Lead at GVA Partners

Job Summary

• The Technical Documentation Specialist will be responsible for developing, maintaining, and managing high-quality technical and operational documentation across enterprise digital and technology environments.
• The role involves creating user-friendly documentation, supporting knowledge management initiatives, ensuring governance compliance, and collaborating with cross-functional teams to deliver clear and accurate technical information.
• The ideal candidate should possess strong analytical, organizational, and communication skills, with the ability to simplify complex technical concepts for business and operational users.

Key Duties & Responsibilities

• Develop technical documentation, user guides, operational manuals, and process documentation.
• Produce release notes, implementation guides, and other project-related documentation.
• Collaborate with technical and business teams to gather, validate, and organize required information.
• Ensure documentation consistency, quality, accuracy, and governance compliance.
• Support knowledge management, project handovers, and documentation lifecycle activities.
• Maintain document repositories and ensure adherence to version control standards.
• Simplify complex technical concepts into user-friendly documentation for business and operational users.
• Participate in project reviews, documentation audits, and governance processes.
• Work within enterprise digital and technology environments to support multiple projects and delivery initiatives.
• Ensure compliance with documentation standards, confidentiality requirements, and data protection policies.
• Collaborate effectively with Business Analysts, Product Owners, developers, and other technical teams.
• Support governance frameworks, approval processes, and audit readiness activities.
• Contribute to documentation processes related to scalability, security, reliability, and performance considerations.
• Follow established coding, documentation, and operational standards.
• Quickly adapt to new business and technical domains as required.

Qualifications & Experience

• Bachelor’s degree or equivalent in Computer Science, Engineering, Information Systems, Business, Design, or a related discipline.
• Postgraduate degree or relevant professional certifications will be an added advantage.
• Must have completed NYSC.
• Minimum of 7–15+ years of relevant professional experience depending on role level (Intermediate, Specialist, or Consultant).
• Demonstrated experience working within enterprise-scale digital, IT, or technology environments.
• Strong understanding of Software Development Life Cycle (SDLC) and Agile delivery methodologies (Scrum/Kanban).

Required Skills & Competencies:

• Excellent written and verbal communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to collaborate effectively within multidisciplinary teams.
• Strong knowledge of documentation tools, collaboration platforms, and enterprise systems.
• Understanding of software delivery processes and technical terminology.
• Ability to produce technical designs, release notes, operational manuals, and user guides.
• Strong discipline in knowledge management and documentation handover processes.
• Understanding of governance standards, auditability, and compliance requirements.
• Awareness of documentation confidentiality and data protection principles.
• Ability to manage multiple projects and competing priorities effectively.
• Ability to simplify technical information for non-technical audiences.