Technical Executive at Ark Insurance Group

Job Objective

• Assist in carrying out technical operations of underwriting and to promote the revenue, profitability, and growth of the department. 

 Key Competencies 

• Previous Commercial experience – either as an Account Handler/Executives, Underwriter or Claims Handler.
• Excellent organizational skills with the ability to manage multiple enquiries simultaneously.
• Exceptional customer service skills.
• The ability to remain calm under pressure and be able to work flexibly when required. 

Job Responsibilities 

• Support the management of the client relationship, with a focus on growth (e.g., increasing amount or type of coverage, and/or products and services, for existing accounts) and retention.
• Liaise between key stakeholders within the business, insurers and clients, on an ongoing basis to ensure high service delivery.
• Serve as a key client contact, managing queries, changes in cover and other client requests.
• Risk broking - Producing market presentations including the collation and refinement of data, negotiation and recommendation of appropriate risk programme.
• Offer technical support for complex insurance placements.
• Attend and participate in appropriate industry/broking events to building a strong professional network.
• Manage your personal development, ensuring that mandatory training is completed alongside additional training to support individual growth.
• Operate in accordance with the Company’s compliance, quality and governance measures, achieving at least the required standards at all times. 

Qualifications 

• BSc/HND in Insurance/ the Social Sciences.
• 3 - 5 years’ experience
• Membership of a professional body would be an added advantage (ACII certification, ongoing etc).