Fresh Jobs at Ark Insurance Group

Job Objective 

• Undertake the handling and processing of all claims, and ensure these are dealt with efficiently, within laid down timescales, and resolved in the best interests of the client.

Key Competencies

• Technical proficiency.
• Creative skills and flexibility.
• Ability to work effectively under pressure.
• Initiative-ability to work with minimal supervision.
• Teamwork & Interpersonal skills.
• Knowledge of insurance claims handling and claims management processes while ensuring legal compliance and adherence.
• Ability to identify and resolve problems.
• Ability to use and knowledge of modern office equipment, including Microsoft Office tools, etc.
• Ability to communicate effectively both orally and in writing.
• Ability to interview complainants and witnesses.

Qualifications

• A good degree (B.Sc./HND) in the Social Sciences.
• A Post-graduate degree would be an advantage.
• Minimum of 3 to 5 years relevant experience in a related job function is needed for employment in a reputable organization.
• Relevant professional qualification is a must.

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Job Objective

• Assist in carrying out technical operations of underwriting and to promote the revenue, profitability, and growth of the department. 

 Key Competencies 

• Previous Commercial experience – either as an Account Handler/Executives, Underwriter or Claims Handler.
• Excellent organizational skills with the ability to manage multiple enquiries simultaneously.
• Exceptional customer service skills.
• The ability to remain calm under pressure and be able to work flexibly when required. 

Job Responsibilities 

• Support the management of the client relationship, with a focus on growth (e.g., increasing amount or type of coverage, and/or products and services, for existing accounts) and retention.
• Liaise between key stakeholders within the business, insurers and clients, on an ongoing basis to ensure high service delivery.
• Serve as a key client contact, managing queries, changes in cover and other client requests.
• Risk broking - Producing market presentations including the collation and refinement of data, negotiation and recommendation of appropriate risk programme.
• Offer technical support for complex insurance placements.
• Attend and participate in appropriate industry/broking events to building a strong professional network.
• Manage your personal development, ensuring that mandatory training is completed alongside additional training to support individual growth.
• Operate in accordance with the Company’s compliance, quality and governance measures, achieving at least the required standards at all times. 

Qualifications 

• BSc/HND in Insurance/ the Social Sciences.
• 3 - 5 years’ experience
• Membership of a professional body would be an added advantage (ACII certification, ongoing etc).