Technical Assistant to the Managing Director at Terawork

Job Summary

• We are seeking a highly analytical, tech-savvy, and resourceful Technical Assistant to support the Managing Director. This role is designed for a well-exposed and forward-thinking professional who combines strong technical understanding with business insight to support data-driven decision-making and execution.
• The ideal candidate is easygoing yet highly professional, open-minded, adaptable, and able to engage effectively with both technical and non-technical stakeholders and will act as a trusted support partner to the MD by providing analytical insights, tracking key initiatives, and improving operational efficiency across the business.

Key Responsibilities

• Provide analytical and technical support to the MD on business, operational, and strategic initiatives.
• Conduct data analysis, research, and interpretation to support executive decisionmaking.
• Develop and maintain dashboards, reports, and performance trackers for key business and technical metrics.
• Support project tracking and execution across departments, ensuring timelines and deliverables are met.
• Work closely with technical, operations, and commercial teams to gather insights and drive alignment.
• Prepare executive summaries, briefing notes, and presentations based on complex data and reports.
• Monitor key KPIs and provide actionable recommendations for performance improvement.
• Attend strategic and technical meetings, document outcomes, and ensure followthrough on action points.
• Support process improvement initiatives by identifying inefficiencies and recommending solutions.
• Assist in coordinating cross-functional communication to ensure seamless execution of MD-led initiatives.
• Handle sensitive business information with a high level of discretion and professionalism.
• Provide light administrative support (calendar coordination, scheduling) strictly as it relates to business priorities.

Requirements

• Bachelor’s degree in Engineering, Technology, Business Analytics, or a related field.
• 5–8+ years’ experience in a technical, analytical, or business support role within a tech-driven or telecom environment.
• Strong logical thinking and problem-solving skills with the ability to interpret complex information.
• High proficiency in data analysis and reporting.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• High level of integrity, discretion, and professionalism.
• Ability to work independently, take initiative, and anticipate needs.
• Flexibility to work in a fast-paced and evolving environment.

Technical Skills & Tools

• Advanced proficiency in Microsoft Excel and PowerPoint
• Experience with data visualization tools (Power BI, Tableau)
• Familiarity with project management tools (Asana, Trello, Jira)
• Proficiency in collaboration tools (Microsoft Teams, Slack, Google Workspace)