Technical Assistant / Chief of Staff at Heckerbella Limited

JOB SUMMARY

• This role is responsible for supporting the MD/CEO in executing her responsibilities in an efficient manner.
• The incumbent will provide support to the MD/CEO on strategic, technical, and administrative duties.
• The TA will also be responsible for maintaining up-to-date consolidated management overview of projects’ performance, following through on Matters Arising from stakeholder engagements (internal and external) and coordinating the timely availability of all materials required for the MD/CEO’s engagements.

KEY RESPONSIBILITIES

• Provide support to the MD/CEO on strategic and technical matters as well as provide administrative support for the company and its affiliates.
• Maintain an up-to-date consolidated management overview of departments and projects’ performance.
• Provide management oversight for the development of new products and projects.
• Lead strategic/ big pet projects on behalf of the CEO.
• Follow up and ensure that all tasks documented on Microsoft Planner is completed on schedule.
• Research for, and preparation of technical documents, briefs, speeches, and presentations in a variety of formats to support the activities of the MD/CEO.
• Provide input to technical studies/research projects, technical reports, project planning reports, etc. to be presented to the MD/CEO.
• Soliciting technical reviews and opinion from internal stakeholders on emerging issues, reviewing the content, and presenting to the CEO for her views and/or directives.
• Prepare the agenda for meetings called by the CEO.
• Ensure proper and timely follow-up on reports from departments, and teams.
• Prepare dashboards and spreadsheets for the entire business, highlighting performance and progress across each department to the MD/CEO on timely basis.
• Coordinate as required to ensure that the MD/CEO’s office materials, and inputs for board meetings, EXCO etc. are adequately available.
• Attend stakeholder engagements and meetings (internal and external) with or on behalf of the MD/CEO and follow up on Matters Arising from those meetings until they have been satisfactorily closed out.
• Work with the P/EA to the MD/CEO to ensure that the MD/CEO’s schedule of activities are fully coordinated and aligned to ensure optimal utilization of the MD/CEO’s time and resources.
• Maintain effective and comprehensive electronic & paper filing systems to ensure efficient flow of correspondence and documentation.
• Coordinate all local/international travels for the MD/CEO.
• All other duties as assigned.

KEY PERFOMANCE INDICATORS (Dimensions)

• Company-wide Revenue Targets
• Company-wide Efficiency Targets
• Projects and Products
• Approved Solution & Implementation Schedule
• % Implementation of approved Plan (Time dimension)
• % Implementation of approved plan (Deliverables/ Output dimension)
• 100% execution of planned strategic and operational stakeholder engagement.