Technical Advisor: Community Systems, Risk Communications and HRH at Jhpiego - John Hopkins University

Overview

• Jhpiego is seeking to hire a Subject Matter Expert (SME)/Technical Advisor – Community Systems, Risk Communication & Human Resources for Health (HRH) that will provide specialized technical expertise to the Impact Evaluation, focusing on C19RM investments that strengthened community systems, risk communication and community engagement (RCCE), and the health workforce for pandemic preparedness and response.
• The role is expected to have worked on the C19RM grant, can contribute to evaluation planning, resource development, data collection, analysis and findings related to subject matter, contextually grounded, and accurately interpreted within the broader health system and preparedness landscape. The SME will support framing of evaluation questions, validation of findings, and interpretation of people-centered and workforce-related impacts.

Consultancy Duration: Short-term consultancy (approximately 60 days)

Responsibilities

Technical Framing of Evaluation Questions & Indicators

• Provide expert input into evaluation questions, indicators, and analytical focus areas related to:
  • Community systems strengthening and community-based structures
  • Risk communication and community engagement (RCCE)
  • Health workforce surge capacity, training, deployment, and supervision
• Ensure alignment of evaluation domains with C19RM investments and national community health and HRH strategies.

Technical Review of Quantitative & Qualitative Findings

• Review quantitative findings related to:
  • Workforce coverage, training reach, and deployment
  • Community system functionality and reach
• Review qualitative findings to assess:
  • Effectiveness of RCCE strategies and messaging
  • Community trust, participation, and responsiveness
  • Health worker readiness, workload, and supervision
• Validate interpretations and flag gaps, bias, or over-attribution.

Interpretation of System-Level Impact & Sustainability

• Assess the extent to which C19RM investments contributed to:
  • Strengthened community engagement and participation in preparedness and response
  • Improved risk awareness, health-seeking behavior, and adherence to public health measures
  • Enhanced HRH readiness for surge response and continuity of essential services
• Provide expert judgment on sustainability, including:
  • Institutionalization of RCCE approaches
  • Workforce skills retention and supervision systems
  • Integration of community systems into routine health planning

Contribution to Synthesis & Reporting
 

• Provide concise technical inputs for synthesis sections related to:
  • Community systems and RCCE impact
  • HRH preparedness and resilience
• Support the Team Lead and Senior Program Specialist in ensuring technical accuracy and clarity of narratives, tables, and figures.
• Participate in validation workshops, technical reviews, and interpretation discussions as required.

Contribution to Manuscript Development

• Contribute technical documentation insights on community engagement, RCCE, and workforce readiness.
• Review and validate interpretations related to behavior change, trust, and workforce capacity.
• Support discussion of people-centered preparedness and sustainability.

Other Duties

• Perform any other duties assigned by the supervisor in line with the Impact Evaluation deliverable.

Required Qualifications

• Advanced degree in Public Health, Social Sciences, Health Systems, Human Resources for Health, or a related field.
• Minimum of 8–10 years’ experience in community health systems, RCCE, HRH, or public health preparedness.
• Demonstrated experience with:
  • Community engagement and behavior change interventions
  • Risk communication strategies during health emergencies
  • Health workforce planning, training, or deployment in emergency contexts
• Strong familiarity with Global Fund C19RM investments related to community systems, RCCE, and HRH.
• Experience working with Ministries of Health, community-based organizations, and development partners.
• Prior involvement in assessments, evaluations, or learning studies is highly desirable.

Required Technical Skills & Software Proficiency
Technical Domains

• Community systems strengthening and engagement models
• Risk communication and community engagement (RCCE)
• HRH surge planning, training, and supervision
• Demand-side and behavioral dimensions of preparedness

Familiarity With

• WHO and Global Fund guidance on RCCE and community systems
• National community health and HRH strategies
• Preparedness and resilience indicators related to people and workforce systems

Knowledge, Skills & Competencies

• Strong qualitative and systems-thinking skills.
• Ability to interpret behavioral and workforce data within complex health systems.
• Excellent technical communication and synthesis skills.
• Ability to provide balanced, evidence-based technical judgments.
• Strong collaboration skills in multidisciplinary evaluation teams.
• Sensitivity to equity, gender, and community dynamics.