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  • Posted: Oct 26, 2022
    Deadline: Not specified
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    GlaxoSmithKline plc (GSK) is a British multinational pharmaceutical, biologics, vaccines and consumer healthcare company which has its headquarters in Brentford, London. As of March 2014, it was the world's sixth-largest pharmaceutical company after Johnson & Johnson, Novartis, Hoffmann-La Roche, Pfizer, and Sanofi, measured by 2013 revenue. The company ...
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    Tech Intern

    Responsibilities

    Service Management and Operations

    • Increasing users’ awareness on ServiceNow ITSM Tool - incidents, catalogs
    • Working with CGA to disseminate Tech updates and news
    • Asset disposal initiation
    • Tech refresh for iPads and laptops
    • Tech asset procurement
    • Getting quotations for tech asset repairs
    • Working with HCL engineers and vendors to resolve issues related to network, telephony
    • Providing ad hoc support for meeting rooms
    • Reviewing printer vendor’s job card

    LOC Tech Support

    • Completion of the quarterly Tech management monitoring
    • Coordination with local Tech vendors: services, contracts, and ensuring SLAs are adhered to
    • Support in the creation of TPOs for new vendors
    • Tech invoice coordination – invoice analysis and breakdown, following up with finance for vendor payment

    Project Support

    • Supporting with Tech projects as required

    Qualifications

    • BSc/HND
    • Candidate can currently be serving (Nysc)
    • Experience in communicating technological concepts and processes to non-tech users
    • Experience in end-user support and vendor management
    • A good user of Microsoft office – Word, Powerpoint and excel

    Method of Application

    Interested and qualified? Go to GlaxoSmithKline on jobs.gsk.com to apply

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