Team Member, Merchandising & Warehousing at First Bank

JOB DESCRIPTION
JOB OBJECTIVE(S) Develop and implement a robust merchandising strategy ensuring effective and timely procurement and delivery to users, increase brand penetration, enhance the image of the Bank and achieve the mandate: Right Merchandise, Right Message.

DUTIES & RESPONSIBILITIES

• Plan & organize the procurement and distribution of branded merchandise beginning with a merchandise fair through final delivery and distribution.
• Identify and procure appropriate merchandise that are brand, event or customer specific.
• Inspect & maintain the brand quality of merchandise used bank wide are consistent with the brand standards.
• Manage merchandise support and logistics as required by subsidiaries within FirstBank.
• Coordinate the needs and requirements of other units within the department and supply required merchandise on time.
• Monitor the efficient deployment of the merchandise required to the users and deploy a seamless process of recharging expense accounts. Also manage the relationship with courier service providers to ensure prompt delivery.
• Maintain and manage relationships with accredited vendors (over 100) that will guarantee timely delivery of orders as approved by FirstBank
• Monitor global developments in merchandising by regular environmental scans to ensure the Bank is current with global trends
• Coordinate and manage the back office administration of the Brandshop online and M&CC Store on EBS application.
• Manage, reconcile and resolve all ensuing issues from the Brandshop online and M&CC Store on EBS transactions. Document Control Reference: Issue No 5 Issue Date: 11/03/2020 Page 1 of 4
• Ensure the accuracy of information in respect of stocked or expected merchandise and availability.
• Evaluate proposals sent in by vendors and ensure that professional conduct and standards are maintained in every transaction.
• Manage & maintain regular stock of all merchandising items i.e no stock-out and readily available.
• Ensure that merchandising & warehousing is handled efficiently within the scope of Requests, Supply, Distribution & Auditing (RSDA).
• Manage the procurement process for branded merchandise including PMC sittings and review same regularly.
• Monitor and report proper inventory management of physical stock through monthly stock taking at the 4th , 5 th floor, SEB and Niger House stores.

JOB REQUIREMENTS

Education

Minimum Education: First Degree in social sciences or related discipline

Experience

Minimum 5 years experience, knowledge of quantitative & qualitative market research, record keeping & customer service relationship management. Proficiency in Microsoft word, PowerPoint & Excel is essential.