Team Member, Internet Banking / e-Commerce Tech Support at United Bank for Africa (UBA) December, 2020

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- Team Member, Internet Banking / e-Commerce Tech Support at United Bank for Africa (UBA)
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Posted: Dec 22, 2020

Deadline: Dec 31, 2020
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UBA’s has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited ("BFB”) commenced business in Nigeria. BFB was a subsidiary of Banque Nationale de CrÃ©dit (BNCI), Paris, which transformed its London branch into a separate subsidiary called the British and French B...
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Team Member, Internet Banking / e-Commerce Tech Support
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 5 years
- Location Other
- Job Field ICT / Computer
Reporting Line: Team Lead, Internet Banking/e-commerce Tech Support

Responsibilities
- Providing first level support for Internet Banking /Digital Banking Platforms.
- Monitoring of Internet Banking /Digital Banking Platforms. Immediate escalation of identified failures or possible failure triggers
- Investigating and Resolution of of transaction issues on the Internet Banking /Digital Banking Platforms.
- Carry out Resource utilization checks and House Keeping Services across the Internet Banking /Digital Banking Platforms.
- Deployment of WebSphere Application upgrades and installation of patch fixes
- Support of IBM Enterprise Service Bus (ESB).
- Support and Management of Linux/Unix Operating System.
- Any other tasks as assigned by the Team Leads.
KPIs:
- 100% uptime of Internet Banking /Digital Banking Platforms.
- Achieve 99.99% Transaction Success rate daily.
- Achieve 100% closure of Incident logs as assigned daily.
Qualifications
- Minimum of 2-5 years’ work experience in a relevant field
- Certifications; Having a certification from a reputable institution will be an added advantage.
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Method of Application

Interested and qualified? Go to United Bank for Africa (UBA) on www.ubagroup.com to apply

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Team Member, Internet Banking / e-Commerce Tech Support at United Bank for Africa (UBA)

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Team Member, Internet Banking / e-Commerce Tech Support at United Bank for Africa (UBA)

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