Team Lead, Payday Lending at First Bank

DUTIES & RESPONSIBILITIES

Leadership and Management: 

• Lead, mentor and manage a team of digital lending product and platform managers. 
• Foster a collaborative and high-performance team environment. 
• Conduct regular performance reviews and provide ongoing feedback and development opportunities. 

Product Strategy and Development: 

• Define and drive the product vision and strategy in alignment with the Bank’s goals. 
• Oversee the entire product lifecycle from ideation to launch and post-launch analysis. 
• Prioritize product features and development efforts based on business impact, customer needs and market trends. 

Stakeholder Engagement: 

• Collaborate with cross-functional teams including Enterprise Data Management, M&CC, IT, Legal, Sales Force, customer experience etc. 
• Manages product plans, progress, and results with stakeholders and senior management. 
• Manage the process of gathering and analyzing feedback from customers, partners, and stakeholders to inform product decisions. 
• Manage the process of gathering and analyzing feedback from customers, partners, and stakeholders to inform product decisions. 

Market and Competitor Analysis: 

• Conduct market research to identify trends, opportunities and competitive landscape. 
• Utilize data and analytics to make informed product decisions and measure product performance. 

Innovation and Improvement: 

• Identify and implement process improvements to enhance product development efficiency and effectiveness. 
• Encourage a culture of innovation within the team, promoting new ideas and approaches. 

Others 

• Manage and support existing business relationships while sourcing additional business prospects. 
• Build and maintain business value on the Digital Lending platforms  
• Grow business product portfolio through partnerships across verticals 
• Actively guide the efforts of the sales force 
• Develop and implement marketing strategies to promote products and services within the boundaries of approved budget 
• Ensure effective training and knowledge management across the branch touchpoints on workplace banking products 
• Undertake proposition & product pitch and organize periodic employee engagement sessions in approved Workplace Banking schemes/employers 
• Responsible and accountable for risk management of his/her business & portfolio. 
• Work with the SBUs to identify new markets that present opportunities for Business. 

Education  

• Minimum Education:  First Degree. 
• Post graduate qualification in Business Administration and related certifications in Digital Product Management, Business & Data Analytics would be an advantage.  

Experience  

• Minimum experience – 5 years of general banking experience