Team Lead, MIS Analytics & Segments / Channels Reporting at United Bank for Africa (UBA)

Job Objective

• Provision of timely and periodic MIS Reports on key performance indices for business segments across the Group.
• Provision of support and insights for Monthly Performance Review Sessions for Executive Management.
• Provision of support for development of suitable targets for the achievement of the bank’s corporate financial and non-financial goals and objectives.
• Provision of KPI data and technical support for annual appraisals.  
• Analysis or insights to support decision-making by Executive Management.
• Supervision, leadership, and motivating team members to enable them deliver on their KPI’s and Key Success Factor (KSF).

Roles & Responsibilities

• Developing analytics models and insights to understand patterns and behavior of customers, segments, channels and products in order to drive efficiency and revenue.
• Automation of reports and processes within Group Strategy & Performance Management to make for efficiency and improved customer experience.
• Execution of MIS data cleansing and governance activities.
• Customer, segment, channels and product profitability reporting.
• Manage and maintain common performance language and definitions that is universal across the Group.
• Next generation business reporting and digital dashboards:
• My Customer Performance Dashboards.
• My Business Performance Dashboards.

Candidate's Profile

• Master's Degree in a relevant field or relevant professional certification (CFA, ACCA, ACA, ACIB etc.) will be an added advantage.
• We are looking for a candidate who has an excellent listening, oral & communication skills and an accounting background, who would participate in the bank’s drive to attract more investments from identified target groups.
• One who also has a good understanding of financial markets.

Skills Required:

• Excellent oral and communications skill.
• Advanced interpersonal and conflict management skill.
• Excellent listening skill.
• Leadership and motivation.

Knowledge Required:

• Business and Financial analysis
• Performance Management.
• Excellent interpretation of the ban