Team Lead, Diaspora Banking at Stanbic IBTC

Job Description

The Team Lead Diaspora Banking officer (Virtual) is accountable for a portfolio of Diaspora Banking clients, integrating and coordinating all Stanbic IBTC holdings products, services and resources to maximize the value of the business relationship and ensure profitability for the client and the Bank. Provides a proactive and value adding support service to the portfolio by driving Liability growth, Assets with major visibility on Home Loan to Nigerians in Diaspora. The Team Lead must be ready to drive sales, NTB accounts, Channel adoption with the Team members and a proactive approach to acquire more

Qualifications

• Bachelor's Degree

Experience

• At least 4 years' Experience in sales and relationship management of clients and able to drive profitability and build relationships. Proven sales track record in the financial services industry. Knowledge of the bank’s products, services and digital platforms.

Behavioural Competencies

• Articulating Information
• Convincing People
• Interacting with People
• Managing Tasks
• Meeting Timescales

Technical Competencies

• Banking Process & Procedures
• Client Retention
• Cross and Up-Selling
• Customer Understanding (Business Banking)