Support Officer at Good Neighbours Microfinance Bank

Job description

• Support team members to ensure tasks are completed on time.
• Build positive relationships with internal and external customers.
• Resolve complaints or escalate issues when needed.
• Ensure adherence to company policies, regulations, and standards.
• Support the implementation of new processes or technologies.
• Propose solutions to recurring challenges faced by the organization.
• Any other task assigned.

Requirements

• OND qualification in any relevant field.
• Minimum experience of at least one year.
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Attention to detail and ability to work independently.
• Proximity to Ikeja is a key requirement.