Supervisor, CCC Inbound at Stanbic IBTC October, 2022

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- Supervisor, CCC Inbound at Stanbic IBTC
- View Jobs in Banking / Financial Services / View Jobs at Stanbic IBTC
Posted: Oct 31, 2022

Deadline: Not specified
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Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...

Supervisor, CCC Inbound
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Customer Care, Success and Service
Job ID: 80402074_80381669
Location: Ilupeju Industrial Avenue, Lagos
Business Segment: Consumer & High Net Worth Clients

Job Description
- To lead & supervise the support team that provides end-to-end processing of customers’ requests / queries received via the Contact Centre by providing timely and seamless resolution.
Qualifications
- First Degree in any field.
- Minimum of 2 years’ of Operational and Customer Service experience
Personal Competencies:
- Well-developed people management skills
- Excellent interpersonal and communication skills (across the business)
- Well-developed negotiating skills
- Strong stakeholders focus and service orientation
- Creative, and analytical with good problem-solving skills.
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Method of Application

Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

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Supervisor, CCC Inbound at Stanbic IBTC

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Supervisor, CCC Inbound at Stanbic IBTC

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