Supervisor at Ardent Universe

• Our client owns a mega restaurant and is looking for a food supervisor to oversee daily operations and ensure the highest standard of service delivery at its Lekki Headquarters in Lagos, Nigeria. The ideal candidate will have a minimum of 2 years experience as a supervisor in the Hospitality sector. 

Responsibilities:

• Supervise and coordinate the activities of restaurant staff to ensure efficient operations and exceptional customer service.
• Train, mentor, and motivate team members to maintain high standards of performance and professionalism.
• Oversee the allocation of duties and responsibilities to ensure smooth workflow and minimize downtime.
• Monitor inventory levels and replenish supplies as needed to avoid shortages or overstocking.
• Address customer complaints and inquiries promptly and courteously to ensure customer satisfaction.
• Enforce compliance with health, safety, and hygiene standards to create a safe and clean environment for staff and customers.

Minimum Qualification:

• Minimum of 2 - 3 years of proven experience in a similar role within the hospitality industry.
• Strong leadership and interpersonal skills.
• Excellent communication abilities, both verbal and written.
• Ability to multitask and work efficiently in a fast-paced environment.
• Solid understanding of restaurant operations, including inventory management and customer service.
• Proven track record of maintaining high standards of cleanliness, hygiene, and safety protocols.
• Must be proactive, reliable, and able to work well within a team.