Supermarket Manager at Fort Knox Group

Key Responsibilities

• Drive sales growth and ensure achievement of departmental revenue targets.
• Monitor daily, weekly, and monthly sales performance and implement corrective actions when necessary.
• Ensure proper inventory management, stock rotation (FIFO/FEFO), and product availability.
• Maintain strong merchandising standards and ensure compliance with store planograms and display guidelines.
• Analyze product performance including fast-moving and slow-moving items to optimize stock levels.
• Lead, supervise, and develop store team members to ensure operational efficiency and high productivity.
• Implement loss prevention and stock control measures to minimize shrinkage and wastage.
• Ensure excellent customer service and resolve customer complaints promptly.
• Monitor competitor pricing and market trends to maintain competitiveness.
• Prepare periodic reports on sales performance, inventory levels, and operational challenges.

Requirements

• Bachelor’s Degree or HND in Business Administration, Retail Management, or related discipline.
• Minimum of 5 years experience in supermarket, retail, or FMCG operations.
• Strong knowledge of inventory management, merchandising, and retail operations.
• Proven ability to manage teams and drive sales performance.
• Excellent leadership, analytical, and communication skills.