Store Manager (Gboko & Okpella) at Dangote

As a Store Manager at Dangote Cement transport, you will be responsible for overseeing daily operations, ensuring optimal performance and effective customer service within the store.

Key Duties And Responsibilities

• Manage and coordinate store operations, including inventory management, sales tracking, and staff supervision.
• Lead, motivate, and develop the store team to meet performance targets and enhance customer satisfaction.
• Implement marketing and promotional strategies to increase store traffic and boost sales.
• Ensure compliance with company policies, procedures, and standards in all areas of store operations.
• Analyze sales data and customer feedback to improve store offerings and performance.
• Conduct regular inventory audits to maintain accurate stock levels and minimize losses.
• Provide exceptional customer service and resolve any customer issues or concerns efficiently.
• Train staff on product knowledge and selling techniques to improve overall sales performance.
• Manage store budgets, forecast sales, and optimize resource allocation.
• Establish a positive and engaging store environment through effective team leadership and communication.
• Report on store performance to senior management and identify areas for improvement.
• Ensure the store is clean, organized, and compliant with health and safety regulations.
• Perform other related duties as assigned by management.

Requirements:

• Minimum of HND or bachelor’s degree in business administration, Management, Accounting, Marketing, or a related field.
• Relevant professional certifications (e.g., ICAN, ACCA, CIM, PMP) will be an added advantage.
• Minimum of 5–8 years’ experience in retail, stores, warehouse, or inventory management, with at least 2–3 years in a supervisory or managerial role.
• Proven experience in stock control, inventory management, and supply chain coordination.
• Experience managing staff performance, scheduling, and discipline.
• Experience working with SAP ERP .

Skills:

• Strong organizational and analytical skills.
• Ability to handle high-volume transactions with efficiency.
• Problem-solving skills and ability to work under pressure.